It's not your airline. It's you.
We must ask ourselves this because we as their customers haven't motivated them to change one bit. Even when a passenger is removed from the airplane because the airline overbooked the flight.
Of course, we didn't go after the corporation for their greed but after the victim why I don't know. Maybe the victim was the wrong ethnicity, gender or not charming enough. Even a C-list celebrity scolded the victim with a"just because you purchase a ticket doesn't mean you own the seat." Again the passenger was not disruptive the airline overbooked the flight. Greed anyone?
So why will the airline industry ever respect the consumer when we don't hold them accountable?
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